Shipping

Shipping Options

At EU Weed Joint, we utilize priority shipping services such as EMS, USPS, UPS, DHL, FedEx, Royal Mail, and TNT for Signed For 1st Class Delivery. Our shipments are fully trackable, and no signature is required upon collection.

Shipping Time

  • Orders placed by 4:00 pm EDT Monday through Saturday will ship the same day (excluding holidays).
  • Orders placed after 4:00 pm EDT will ship on the next business day.
  • Express Shipping: Overnight (24 hours).
  • Standard Delivery: 3 – 5 business days.

Shipping Fee

  • Standard Shipping: Free of charge.
  • Express Delivery: €10 fee for all express orders.

Lost Parcels

If your item has not been delivered within 5 working days in the US or 7 working days for international orders, please contact us with your order ID and tracking number.

Returns & Replacements

In the unlikely event that you receive the wrong product or a shipment that does not meet your expectations, please notify us for an exchange. Due to the nature of our business, all sales are final after dispatch. Cancellations made between the time of purchase and dispatch incur a 10% surcharge.

International Transactions

Transactions may be international. Please ensure your payment method is suitable. We offer multiple payment options for your convenience.

Tracking Your Order

You can track your order on our website or through your preferred courier’s website. An email with tracking information will be sent upon shipment. If you do not receive this email, please check your Junk Mail folder.

Guaranteed Delivery (Tracked Orders Only)

If your order has not arrived within 5 business days, you qualify for a free reship. Note: This reship service is not available for orders to Norway, Sweden, Finland, or Kuwait.

Discreet Packaging

All parcels are discreetly packaged using double vacuum sealing, stealth packaging, and customized wrapping to avoid detection.

Missing Items or Defects

Please report any missing items or defects within 24 hours for prompt resolution.

Customer Information Accuracy

Ensure that your email address, shipping address, and phone number are accurate to avoid shipping errors.

We guarantee 100% risk-free and safe delivery to both home and P.O. Box addresses.